t 'n t luoma

I'm downloading opera again. I cannot get the pop3
mail to wrk in 7.2 It will not retain my password for
my mail server. It keeps going back to their default
I'm ready to can it and get netscape 7.1 which wrks great but i would rather have OPERA 7.2. Its just waisted money and netscape is free.

As a registered user of Opera you are entitled to email support directly from Opera.

I recommend that you go to https://support.opera.com/ and file a request with them. You may also want to join the Opera-Users group [1] which has a number of helpful folks on it (and a few quacks) who may be able to help you.

Last I knew there was NO email support for Internet Explorer or Mozilla, and certainly not any official support.

Hope this helps

TjL

[1] http://mail.opera.no/mailman/listinfo/opera-users

{posted and mailed}

Calling tech support is a waste of time. You're better off finding the answer to your problem on the web; heck, there might even be a friend of yours who's pretty saavy around software who could point you in the right direction.

I don't see why you need email support for Internet Explorer? Microsoft documents everything on their website, including most likely the answer to any IE-related/caused problem you might have (as well as your credit card info and the cause of death of your great great great grandfather). I've used both Outlook and M2, and had no problems with either.

But the point is that you have the option of getting help directly from Opera, whereas you have no such choice with IE or Mozilla.

What if you don't have a software-savvy friend?

And just because documentation is on the web somewhere, there's no guarantee you will find it when you need it, especially when Microsoft moves their website around so that links break all the time.

I'll agree with you that Microsoft's site isn't the best place to turn, but there's plenty of people out on the web. You can find an answer to any problem in a matter of minutes with the internet. It's all about knowing how and where to search.

Besides, how often has Tech Support been helpful? I've talked to many tech support lines in the past for many different companies and services, and all but one were useless and only added more confusion to the frustration.

"I'll agree with you that Microsoft's site isn't the best place to turn, but there's plenty of people out on the web. You can find an answer to any problem in a matter of minutes with the internet. It's all about knowing how and where to search."

Ok, you're missing the point. With a registered copy of Opera, if you run into a problem, you can email someone for help. Sure, you can spend your time searching for an answer, and hoping that someone knows it AND reads the same forums/newsgroup/mailing lists that you do, but in my experience when I had problems with IE, the only place I could find to post was somewhere filled with other people who had complaints.

With Opera you have several avenues of contacting official people who work at Opera.com. It's a feature unique to Opera.

"Besides, how often has Tech Support been helpful?"

100% of the time that I have needed them. And many others have gotten the help they needed as well.

"I've talked to many tech support lines in the past for many different companies and services, and all but one were useless and only added more confusion to the frustration."

By comparison you'd say that because I went out to eat last week and had bad food, all restaurants are bad?

Opera tech support is very good. Opera's official mailing lists and newsgroups and forums are very good. And it is easier than having to hunt all over the internet for someone who may or may not have the answer.

The Mozilla Foundation offers official technical support where you can call someone up and get technical support.

Yes, you can get support from Mozilla -- for a fee.

I don't know what the fee is or how much it covers, but if you register Opera you get email-based support on any issues you may run into. I would assume Mozilla's support is pay-per-incident and could easily exceed Opera's registration fee.