Technician, Heal Thyself
I provide tech support for nearly everyone I know (and 99% of the time I’m happy to do it).
I can’t count the number of people I’ve helped decide what computer to buy. I don’t have any idea how many people have asked me “just one question” about their computer. I worked at the computer labs in both college and seminary, and, not to be immodest, but I was good at it.
I once talked a very non-computer literate family member through reformatting their hard drive and reinstalling Windows over the phone.
I have salvaged computer installation that were thought to be damaged beyond repair, sped up computers, been called a savior for installing RAM, reinstalled Windows more times than I can count. I’m currently running 3 operating systems with a couple more ready to install. I’ve setup networks, wired and wireless, both at home and away.
At home I have my printer setup via Airport Express which extends my Airport Extreme wireless network. This lets me print from basically anywhere in the house.
Recently the printer stopped working, not long after I upgraded my Mac to OS X 10.4.3. I deleted the printer, reinstalled it. I installed the printer on the Airport Extreme instead of the Airport Express. I plugged it directly into my Powerbook.
Nothing worked.
It said it was printing, but it wouldn’t finish.
Finally I decided to install it on my Windows box. But I needed the drivers. So I connected to my FreeBSD box, downloaded the files I needed to the church network, and went down the next day to pick them up.
I installed the drivers under Windows, printed a test page, and again, nothing.
So I installed the printer monitor software.
I launched it. This is what it said:
I kid you not.
I then put paper in it, and it claimed a paper jam. I removed the tray and the toner and stuck my hand in the printer, where I promptly touched the metal bar inside the printer.
Later, after icing my finger, I looked in where I stuck my hand and there is a little warning sticker which reads “356°F 180°C” which I probably would have seen if I had a) turned on the light and b) looked where I was sticking my hand.
So I am typing this mostly with one hand. Meanwhile I’m trying to think of a name for Mr. Blister. I’m thinking maybe “Steve” ... Then again, “Mr Blister” has a nice ring to it.
In preparation for Apple’s “Black Friday” sale, I had two items in my “Shopping Cart” ’ one was the
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