FedEx Lies Lies Lies Lies Lies

October 4, 2007

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FedEx simply lies. There is no way around it.

Every time, every single dang blessed time that I’m expecting a FedEx package, it always says the same thing.

“Expect delivery on Day X” they say.

Day X arrives and it still says “Expect delivery on Day X” even when it hasn’t even arrived at the local distribution center.

Then, after the end of the day, they change it to say “Expect delivery on Day Y.”

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What’s worse is that our local FedEx driver A) doesn’t know the hours we’re open so always tries to deliver hours after we’ve closed, and B) knows that we’re not usually open Friday, so he doesn’t even try to deliver it, even when either C) I’m there even thought the office is closed or D) I’ve put up a pre-authorization and asked him to deliver it next door.

I hate FedEx. I wish Apple would give me the choice of whether to send it FedEx or UPS. I’d choose UPS every.single.time. At least their website gives accurate information, and their local driver works really hard to get to our office before it closes.

  • Ex-FedEx employee

    Fedex drivers will also leave a Door Tag on your door without knocking. Drivers do this when you are expecting an Overnight/Priority package that FedEx knows they cannot deliver on time. Since FedEx doesn’t have your package to deliver on time, and FedEx does not want to give refunds, FedEx will intentionally stall you, telling you “the driver is busy on his/her route”, or “the driver is at lunch break”, and other such excuses. FedEx wants to force you to accept the delivery later that day, or to force you to go to a FedEx office location to pick your package up later that day (you are usually told only after 6 p.m.) or even better, you are told this: “we are sorry, please wait for re-delivery the next day”. FedEx will tell people these things to avoid giving refunds!

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