DirecTV drops the ball again

June 25, 2004

Ok, so we’ve been waiting 6 months or more for local channels from DirecTV. We were told “August” [2003] or “definitely by the end of the year” [2003]. Then when DishNet started offering local channels here months ago, I got an email from DirecTV saying “Local channels in April!!”

Of course April came and went. Then they said “June or July” I complained, they apologized, said it wasn’t their fault, had problems with the satellite deployment, etc.

So we’ve been waiting. I’ve been meaning to call all week and see what the new estimate was…. when all of a sudden we accidentally discover that we have local channels. No idea how long they’ve been there.

I signed up for the email notification, I complained, and every time we turn on the Tivo, there’s a spot for messages. Did they bother to let us know? Nope.

Unreal that they can’t even get it right when they have a new service that customers have been asking for. Unreal.

  • http://www.timrivera.com Tim Rivera

    This reminds me of a video linked to from Fazed. “These muslims sure are pissed off about their DSL connection. This a 2 part video, the first is here and the second here.”

    (This is a parody of the Nick Berg video.)

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